Privacy Policy

This Privacy Policy explains how MeIntoYou ("we", "us", "our") collects, uses, shares, and protects information when you use our mobile application, website, and related services (the "Service"). We are committed to protecting your privacy and being transparent about our data practices.

1. Information We Collect

We collect several types of information to provide and improve our Service:

1.1 Account and Profile Information

Contact details (email address, phone number)
Profile information (name, bio, photos, age, gender preferences)
Verification information (OTP verification codes and metadata)
Account settings and preferences

1.2 Usage and Activity Data

Swiping patterns, likes, passes, and matches
Messages and media you send (including timestamps and delivery status)
App interactions, navigation patterns, and feature usage
Search preferences and filtering criteria
Connection requests and acceptance rates

1.3 Location Information

With your permission, we may collect location information to:

Show potential matches in your area
Improve matching algorithms based on geographic preferences
Provide location-based features and recommendations

You can control location sharing in your device settings and within the app. Location data is approximate and not continuously tracked.

1.4 Device and Technical Data

Device identifiers (advertising ID, device model, operating system)
IP address and network information
App version and installation source
Crash logs and performance diagnostics
Battery level and connectivity status

1.5 Communications Data

Customer support communications
Feedback, surveys, and responses
Marketing preferences and engagement

2. How We Use Your Information

We use your information for the following purposes:

2.1 Core Service Operations

Create and manage your account and profile
Provide matching algorithms and recommendations
Enable messaging and user-to-user interactions
Process verification and authentication requests
Maintain service availability and performance

2.2 Personalization and Improvement

Personalize your experience based on preferences
Improve matching algorithms and user interface
Analyze usage patterns to enhance features
Test new features and functionality

2.3 Safety and Security

Detect, prevent, and respond to fraud, abuse, and security incidents
Enforce our Terms of Service and Safety Policy
Investigate reports of misconduct or policy violations
Comply with legal obligations and law enforcement requests

2.4 Communications

Send transactional messages (verification codes, security alerts)
Provide customer support responses
Send service announcements and updates
Communicate about your account status

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information only in limited circumstances:

3.1 With Other Users

Your profile information is shared with other users as part of the matching service
Messages are shared with the recipients you choose
Basic profile information may be visible to matched users

3.2 Service Providers

Cloud hosting and infrastructure providers
Analytics and measurement services
Email delivery and messaging platforms
Payment processing services (for premium features)
Customer support and helpdesk tools

These providers process data only on our behalf and are contractually bound to protect your information.

3.3 Legal and Safety Requirements

When required by law, court order, or government regulation
To protect our rights, property, or safety
To protect the rights, property, or safety of our users
In connection with investigations of suspected illegal activity
To prevent imminent harm or protect life

3.4 Business Transfers

In connection with mergers, acquisitions, or asset sales
With potential buyers during due diligence processes
To successors in interest if our business is transferred

4. Data Security and Protection

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and vulnerability testing
Employee training on data protection practices
Limited access to personal information on a need-to-know basis

However, no security system is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your information for as long as necessary to:

Provide the Service and maintain your account
Comply with legal obligations
Resolve disputes and enforce our agreements
Address safety and security concerns
Fulfill legitimate business purposes

Specific retention periods vary by data type and purpose. When you delete your account, we will remove your personal information from our active databases, but may retain certain data as required by law or for legitimate business purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 Access and Portability

Request a copy of your personal information
Request information in a structured, machine-readable format
Transfer your data to another service provider (where technically feasible)

6.2 Correction and Deletion

Correct inaccurate or incomplete information
Delete your account and associated data
Request removal of specific content (subject to legal/safety requirements)

6.3 Control and Preferences

Control location sharing permissions
Adjust notification and communication preferences
Manage profile visibility and discovery settings
Opt out of marketing communications

6.4 Objection and Restriction

Object to certain types of processing
Request restriction of processing in specific circumstances
Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your login session and preferences
Analyze app usage and performance
Remember your choices and settings
Provide personalized content and features

You can control cookies through your device settings, though this may affect app functionality.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

Standard contractual clauses or other legal mechanisms
Compliance with applicable data protection laws
Security measures consistent with this Privacy Policy

9. Children's Privacy

MeIntoYou is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete such information promptly.

If you believe a minor is using our Service, please contact us immediately at help.meintoyou@proton.me.

10. Marketing and Communications

With your consent, we may send you marketing communications about:

New features and service updates
Promotional offers and premium features
Events and community activities

You can opt out of marketing communications at any time through your account settings or by contacting us.

11. Third-Party Links and Services

Our Service may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will:

Send an email notification to registered users
Post a notice within the app
Update the "Last Updated" date at the bottom of this policy

Continued use of the Service after changes take effect indicates your acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: privacy@meintoyou.app
Support: support.mentoyou@proton.me
Website: www.meintoyou.app

We will respond to your inquiry within 30 days of receipt, in accordance with applicable data protection laws.

14. Effective Date

This Privacy Policy is effective as of 2026-03-17 and was last updated on the same date.